What Will I Learn?
Understand the different types of listening and how to apply them in business
Learn advanced telephone etiquette skills to listen more productively on client and customer calls
Know how to read people’s body language to communicate more effectively
Master the art of notetaking to record the key points of a phone call or meeting
Get tips on how to improve your focus and attention skills
Build better working relationships with colleagues and clients
Learn techniques for retaining information from phone calls, meetings and more
Do you sometimes zone out in meetings? Do you want to become a better communicator at work?
The Listening Skills: The Ultimate Workplace Soft Skills course will teach you how to be a better listener and communicator to form positive working relationships and improve the way you retain information. It includes tips and guidance for listening on the phone, reading people’s body language, improving your attention, and much more.
This course is open to anyone who wants to learn important soft skills to sharpen their communication skills at work. On completion, you will be able to implement active listening to take more efficient notes, strengthen working relationships and understand spoken information delivered. You will become a more focused person, with the ability to create better connections with those around you.
This best selling Listening Skills: The Ultimate Workplace Soft Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Listening Skills: The Ultimate Workplace Soft Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.
The Listening Skills: The Ultimate Workplace Soft Skills is CPD-accredited, so you can be confident you’re completing a quality training course will boost your CV and enhance your career potential. The Listening Skills: The Ultimate Workplace Soft Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.
After successfully completing the Listening Skills: The Ultimate Workplace Soft Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Listening Skills: The Ultimate Workplace Soft Skills will help you stand out from the crowd. You can also validate your certification on our website.
We know that you are busy and that time is precious, so we have designed the Listening Skills: The Ultimate Workplace Soft Skills to be completed at your own pace, whether that’s part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.
Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Upon successful completion of this course, you will be able to get the UK and internationally recognised certificate to share your achievement with potential employers or to include it in your CV. You can obtain a physical version of your certificate for £12, or you can get a PDF format certificate for only £4 (processing fee).
|Listening Skills: The Ultimate Workplace Soft Skills|
|Module 01: Quick Wins – The Cell Phone Secret to Good Listening Skills||00:02:00|
|Module 02: Stacking the Listening Environment in Your Favor||00:04:00|
|Module 03: The Telephone Listening Trap Will Never Catch You Again||00:02:00|
|Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills||00:01:00|
|Module 05: Setting Just One Agenda Item Listening||00:03:00|
|Module 06: It Is Incredibly Easy to See How Well You Are Listening||00:01:00|
|Module 07: It’s Even Easier to Listen When You Do This…||00:04:00|
|Module 08: Technology Will Eat Your Brain Unless You Do This||00:05:00|
|Module 09: Using Your Most Effective Body Language Tool||00:03:00|
|Module 10: The Best Listening Body Language from the Neck Down||00:04:00|
|Module 11: Reading the Speaker’s Body||00:04:00|
|Module 12: Connecting At the Emotional Level with Your Colleague to Hear All||00:02:00|
|Module 13: Mastering the Art of NOT Interrupting||00:02:00|
|Module 14: Asking for Clarification Is a Great Form of Listening||00:02:00|
|Module 15: Engaging In Conversation at Just the Right Time||00:03:00|
|Module 16: Strong Listening Creates Strong Reactions from You||00:01:00|
|Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener||00:02:00|
|Module 18: Using the Magic of Pen and Paper Tools to Your Advantage||00:04:00|
|Module 19: Summarizing the Conversation Is Great for You and Your Colleague||00:04:00|
|Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test – Every Time!||00:03:00|
|Module 21: Conclusion – Your New Reputation as a Great Listener!||00:03:00|
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