What Will I Learn?
Log into Salesforce and navigate the interface including Apps and Items (Tabs).
Describe the four most common objects in Salesforce: Leads, Accounts, Contacts, and Opportunities, as well as the navigation options common across objects.
Create and manage Leads.
Track activities such as phone calls, planned events, deadlines, and emails related to a Salesforce object (e.g., a Lead, an Opportunity).
Convert a Lead into an Account, Contact, and Opportunity.
A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic.
And to help you bridge that gap, Course Cloud has prepared this comprehensive Salesforce Essentials online course. Salesforce Essentials covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Salesforce Essentials.
The Salesforce Essentials course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Salesforce Essentials will equip you with the skills required to set yourself up for career success.
The Salesforce Essentials provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Salesforce Essentials.
Section 01: Getting Started
Section 02: Working Records
Section 03: Customising and More
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